Frequently asked questions
Do I need an appointment to view a vehicle?
Yes. Viewings are strictly by appointment so we can have your chosen car or van ready. Use the viewing form on its advert or call us to agree a time. Please wait for confirmation before travelling.
Where are you based?
You’ll find us at 25 Midshires House, Midshires Business Park, Smeaton Close, Aylesbury, HP19 8HL. Visit our Contact page for directions and arrange your viewing before setting off.
Can I part exchange my current vehicle?
Yes, part exchange is welcome. Send us the registration, mileage, condition and any service history for your current car or van so we can discuss it with you, using our Sell your vehicle page.
Do you offer delivery?
Yes. We offer free delivery within 100 miles. Please contact us to arrange delivery.
Does every vehicle come with a warranty?
Yes, every vehicle comes with a warranty. Ask us to explain the duration, cover, exclusions and terms before you buy.
Can I see the MOT and service history?
Every vehicle receives a history check, PDI and at least nine months’ MOT. Ask us for the available MOT and service records for the vehicle you’re interested in. Service history varies by vehicle, and we’ll explain the details before purchase.
Is VAT included in the advertised price?
Please check the individual vehicle advert for its VAT status and contact us to confirm the total price before buying.
Can I arrange a test drive?
Contact us when arranging your viewing to discuss a test drive, driving licence and any requirements. Please agree the arrangements with us in advance.
Can I sell you my car or van without buying another?
You can use our Sell your vehicle page to tell us about your car or van. Include its registration, mileage and condition, and we’ll discuss the next step with you.
Is a vehicle definitely available if it is listed?
Please confirm availability with us before travelling. A listing or viewing request does not reserve a vehicle, and an appointment is confirmed only once we agree a time with you.
Still have a question?
Tell us which vehicle you’re interested in and we’ll help.